| 107 Rental Managers People-first approach proving its worth Rental Managers is rewriting the rulebook on real estate services by measuring its success through the lives it touches, rather than traditional business metrics. T T Karen Phelps “Whether it’s renting, buying, investing, or selling, we can facilitate the entire process, including affiliated services such as finance and insurance recommendations through our trusted partners.” PROPERTY Wellington-based property management company Rental Managers is rewriting the rulebook on real estate services by measuring its success through the lives it touches, rather than traditional business metrics. “By measuring our service in this way this gives us the creativity, moral clarity and courage to look for solutions beyond traditional business norms,” says Aashish Suri, owner of Rental Managers. Since its establishment in 2018, the New Zealand family-owned-and-operated business has rapidly expanded its footprint across the greater Wellington region. Its growth has been driven by a philosophy deeply rooted in the Māori proverb ‘he aha te mea nui o te ao? He tāngata, he tāngata, he tāngat’’ – ‘What is the most important thing in the world? It is people, it is people, it is people.’ “Property management is more than collecting rent. It’s about providing comprehensive service, requiring diligent management and attention to fine details,” explains Aashish, who has held his real estate licence since 2007. The company’s approach appears to be working. Most properties under its management are occupied within five working days of vacancy – an impressive metric in today’s challenging market conditions. “The economic environment has changed significantly in recent years, with more properties available for rent than tenants,” says Aashish. “Our role is to navigate these challenges while maintaining optimal outcomes for both landlords and tenants.” Operating under its parent company TERRAMARK Real Estate Limited, Rental Managers has recently expanded its presence by opening a new Wellington City office, complementing its established Hutt City location. The expansion came in direct response to client demand. “We’re seeing increasing interest in our comprehensive approach to property management,” says Aashish. “Our services surpass basic tenant placement and rent collection to include strategic maintenance planning, renovation management and property value optimisation.” The company’s core values – respect, integrity, service, and excellence – have shaped its unique position in the market. Through its parent company, it offers a complete suite of real estate services, including residential and commercial sales and leasing. “We want to be the first one-stop-shop for all real estate requirements,” explains Aashish. “Whether it’s renting, buying, investing, or selling, we can facilitate the entire process, including affiliated services such as finance and insurance recommendations through our trusted partners.” This comprehensive approach has proven particularly valuable for tenants looking to transition into property ownership. The company’s understanding of the complete property journey allows it to guide clients from renting to homeownership, creating long-term relationships that extend beyond property management. The firm’s attention to detail extends to its use of technology, with advanced systems for accounting and property information management. This technological integration supports its commitment to regular and clear communication with all parties. “As licensed members of the Real Estate Institute of New Zealand, we adhere to the highest professional standards. Our goal is to provide superior services across the greater Wellington region up to Horowhenua on SH1 and Masterton on SH2,” Aashish says. He says Rental Managers plans to continue to expand its service offerings while maintaining its people-first philosophy. Aashish hopes that Rental Managers’ commitment to measuring success through positive human impact represents a refreshing change in the property- management landscape. ∙ Property Management ∙ Commercial Leasing & Sales ∙ Residential Sales 04 527 0020 / 021 278 7469 ash@rentalmanagers.co.nz
RkJQdWJsaXNoZXIy NDc2Mzg=