| 15 T T Kelly Deeks Top award for pharmacy New Plymouth’s Vivian Pharmacy has been crowned the supreme winner of the 30th TSB Taranaki Chamber of Commerce Business Excellence Awards. Ian Roebuck Crane Hire Vivian Pharmacy “We’re very much the one-stopshop when it comes to rig moving, panel carting and erection, or whatever the project may be.” REGIONAL DEVELOPMENT In a significant achievement for the local healthcare industry, New Plymouth’s Vivian Pharmacy has been crowned the supreme winner of the 30th TSB Taranaki Chamber of Commerce Business Excellence Awards. The pharmacy, which has been a staple in New Plymouth for three decades, also took home awards for Employer of Choice, Technology, and Medium Business. This recognition underscores its commitment to innovation, superior customer service, and community impact. Vivian Pharmacy co-owner, Catherine Keenan emphasises the importance of perseverance and adapting to industry best practice. “We’ve entered the awards a few times before, and we encourage other businesses to do the same,” she says. “It’s not just about winning, it’s about shaping your business strategy around solid, best-practice principles. If you align your operations with these standards, success follows.” For Vivian Pharmacy, winning these prestigious awards is more than just a milestone, it is a reflection of years of hard work, resilience, and an unwavering commitment to the community. A significant factor in Vivian Pharmacy’s success is its adoption of cutting-edge Though they are a fair distance apart, the two companies offer various degrees of complementarity, and Ian’s management of both ensures they have the right gear and the right staff to meet demand. “The experience we gained in working in Taranaki’s oil, gas and geothermal drilling industry is behind our services such as rig shift coordination, machinery transport with our fleet of quad-axle transporters, cranes, Hiabs, certified load piloting and a full lift plan service generated by CAD (Computer-Aided Drawing),” Ian says. “We’re very much the one-stop-shop when it comes to rig moving, panel carting and erection, or whatever the project may be.” technology. The implementation of a robotic Medicine Sachet System has revolutionised how medications are dispensed, improving both efficiency and patient safety. Managing multiple medications can be overwhelming, particularly for elderly patients and those with chronic conditions. Vivian Pharmacy’s Medicine Sachet System simplifies this by pre-packaging exact doses into easy-to-use sachets, ensuring adherence to prescribed schedules and reducing the risk of medication errors. Vivian Pharmacy coordinates closely with doctors and healthcare professionals to ensure seamless medication management. The pharmacy’s sachet service is tailored to each patient’s needs, with options for up to nine different dosing times per day. “This technology allows us to take care of the mundane but crucial aspects of medication management, freeing up pharmacists to focus more on clinical care and patient interaction,” Catherine says. The accolades at the TSB Taranaki Chamber of Commerce Business Excellence Awards reinforce the importance of healthcare businesses as vital pillars in their communities. Vivian Pharmacy’s focus on continuous improvement and customer-centric services sets a benchmark for other businesses in the sector. He touts his companies as being a “safe, efficient, professional service with the background to prove it”. Services that include drilling rig maintenance and shifting, building removals and tiny home placements, site maintenance, truck and boat salvages, tree removal, structural steel placement, pre-cast panel work, and over- dimensional transport. TRANSPORT REPAIRS GENERAL ENGINEERING 027 479 8809 06 756 6120 Proud to support Ian Roebuck Crane Hire Rotary & Herring Bone Sheds Repair & Maintenance or build from New Phone Wayne - You Name It - We’ll Do It Is your business performing as well as it could be? We can help www.velocite.co.nz Proud to support Vivian Pharmacy Learn more at · Open 7 days · Free weekday delivery · Extensive range of prescription items · Online shop · Rewards club · Regular healthy advice newsletter The Tokoroa firm was acquired 18 years ago and fields six cranes ranging from 13t to 130t capacity, operated by seven staff.
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