12 | Culture key to success Investing in its people is a major part of the Linepower culture. from page 10 Taranaki: Linepower REGIONAL DEVELOPMENT McCURDY TRUCKS PARTS / SERVICE / SALES / REPAIRS / FABRICATION 9 Hurlstone Drive, New Plymouth dieselsystems@xtra.co.nz Find us on Facebook - 06 7575027 DIESEL & TURBOCHARGER SERVICES 2004 LTD Taranaki's Leader in Diesel Fuel Injection Repairs and Diagnostics We have a strong customer service orientation and this, partnered with technical expertise and high quality workmanship, provides our customers with professional, timely and value for money repairs Fleet vehicle maintenance, WOF repairs and servicing of both petrol and diesel vehicles to keep your business moving forward Our staff are extensively trained in the latest diagnostic scope techniques for finding the proverbial ‘needle in a haystack’ • • • If your vehicle has a bad cough or an itch that needs scratching bring it to the Diesel Doctor! 06 751 5004 sales@iedliftingcentre.co.nz iedliftingcentre.co.nz Marine Products | Testing Services | Chain Blocks | Fibre Ropes | Web Slings | Wire Rope | Chains “So, we’ve invested in our own designer and software so that we can offer that service as well. The major diversification last year was moving into civil and traffic management areas, both of which have significant ties back to the network. “Our civil team covers everything from excavation through to directional drilling. These days, most services are underground and if you’re going underground, you need a civil team. Generally, those services are drilled in. The traffic management also flows on from that nicely as well.” In addition to PowerCo, which remains Line power’s primary customer, customers include private home owners, farmers, developers, builders, electricians and industrial customers. While Linepower operates first and foremost throughout Taranaki, its reputation for high quality workmanship is drawing it into other regions. “In the last five years we’ve extended out footprint out into the Wanganui/Manawatu area. That’s really about organic word of mouth growth. For instance, developers are saying how well we execute works for them in the local region, and want to get us into other regions that they operate.” Along with growth and diversification comes an expansion of skill sets and complementing a raft of linesmen with line mechanics tickets and an electrician with electrical inspector’s ticket, Linepower’s team of thirty-six now includes cable jointers specialising in underground cable terminations and joints, civil operators with directional drilling certification and excavation tickets, qualified traffic management staff. “We also have two young gentlemen, I will call them, who have been in the industry for over forty years. They’re outstanding in what they know, what they can offer us and have been a huge part of our success. Experience is very important to us.” Investing in its people is also part of Linepower culture, and the company regu06 758 3100 or 0800 31 00 31 www.utilityscan.co.nz | office@utilityscan.co.nz Underground Utility Survey Specialists larly supports and encourages those team members ready to take the next step in their careers, or who express an interest in furthering their knowledge. “We have a number of trainees involved here who are going through their certificates in their certain areas,” says Ray. “A couple of months ago I reached out to the local Gateway programme, which enables high school students to get some work experience in certain industries. For us, it’s very important to bring new blood into the business. We have a core experienced team and we must bring new staff through to learn and grow underneath those guys, who won’t be here forever. We want people who want to be here, who will help us in our quest to be a really good company and buy into what we’re trying to achieve. That’s a lot easier if we can inject from the bottom, bringing trainees in who we can train and shape into the Linepower way of doing things — our culture. Along with the passion and energy if youth, these young people will also bring an aptitude for technology, which is very valuable to our technology-based business.” This month Linepower is celebrating two decades in business, and Ray says that whanau/family feel, makes it more than just another company. It is the place to work, not a place to work. “Every decision I make personally, and every decision the company makes is done with that in mind. The culture is huge here and everyone contributes to that, and what the picture of Linepower looks like. “The owners of the business are not afraid to invest in new and innovative plant and technology and that’s the envy of many local businesses. But I think that just being genuinely good people and looking after people also goes a long way — that coupled with the people and businesses that we work alongside. “They are a big part of how we do business and many of them have the same ethos as us around being local reputable companies with mutual respect for each other, and looking after the people.”
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