118 | Bringing valuable local expertise, knowledge Strong relationships and open communication with both tenants and landlords are key. McDonald Real Estate T T Kelly Deeks PROPERTY Taranaki’s largest property management company, McDonald Real Estate, has a tradition of trust dating all the way back to 1912, and works hard to maintain it by putting people into homes and making sure they enjoy them, and maintain them. Having emigrated from Ireland in 1899, Mick McDonald settled on a farm in Stratford and started negotiating livestock sales, and eventually land deals. His son Tom joined the business in 1946, then Tom’s sons Peter and Mike joined in the 1970s. Adding rental property management in the late 1980s, McDonald Real Estate is now in the hands of the fourth generation of the family at the helm of the company. The operation totally services Taranaki with eight offices in all the main townships around the mountain and has a strong presence in all of the smaller towns. With property managers based in each of the offices, McDonald Real Estate brings valuable local expertise and knowledge of local market dynamics to help their clients understand what tenants are looking for, ideal weekly rates, and minor upgrades they can make to increase their property’s rental value. McDonald Real Estate property managers take the stress out of owning an investment property by taking over all of the tasks a landlord would typically undertake, in a friendly and professional manner. They secure the right tenants, keep rental payments consistent, and ensure the property is being well looked after. McDonald Real Estate rental division manager Pam Hight says while it is tempting for landlords to look at managing their own properties, it can be a lot harder and more time-consuming than it seems. “You’re only successful until there’s a problem, and then you need to know how to deal with it,” she says. “Compliance is one of the major ways a property manager can help. Many of the laws have changed quite quickly with successive Governments, and landlords have to be on top of what’s legal and what’s not legal, as well as what they can and can’t expect from their tenants. We are across the latest legislation as well as upcoming changes, and our systems are tailored to ensure full compliance for our clients.” A lot of new clients come to McDonald Real Estate when they discover they cannot keep up with the number of property inspections required by their insurance policies. Inspections are time-critical and time-consuming, but McDonald Real Estate has the expertise and systems in place to regularly monitor clients’ properties. Inspections are completed every 12 weeks with a written report and visual support of the condition of the property. To prevent small issues becoming major conflicts, McDonald Real Estate has the experience and professional support to understand issues and take action to remedy them quickly and fairly within the confines of the Residential Tenancy Act. These can include maintenance and repair issues which McDonald Real Estate handles swiftly and professionally with its local network of trusted and valued contractors. Property managers are readily available for tenants to contact with their concerns. Strong relationships and open communication with both tenants and landlords are key to McDonald Real Estate’s success with their large portfolio. Property managers are responsive, transparent, and organised, providing accurate reporting and proficiently managing all financials, liaising with accountants when needed. As well as free appraisals, McDonald Real Estate also offers free advice about management issues and even produces newsletters, free downloadable guides to upskill property owners on a wide range of topics, and checklists to help them ensure nothing important is overlooked. “You’re only successful until there’s a problem, and then you need to know how to deal with it.” Dont wait any longer to have a warm, dry, healthy home. Contact InHome Solutions and we will provide the absolute best advice on a step by step approach to a healthy home. From assessing, insulating, drying, and heating your home; we operate with the utmost professionalism. We also promise to give you the best price we can. Give us a ring and we will conduct a free assessment of your home within a week! Proudly supporting McDonald Real Estate. 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