| 7 Working together to support thehauora of your community. Start a conversationwithnib today Contact our kaiarahi team at kaiarahi@nib.co.nz At nib, we’re committed to supporting the health and wellbeing of all New Zealanders. With this in mind, we work closely with iwi and their organisations to create solutions that help improve health outcomes for whānau and employees in their communities. Through our own in-house kaiarahi team and wellness coaches, we support people in a range of different ways – from helping whānau to understand their policies, to creating targeted health management programmes for eligible members that help reduce (or even avoid) the need for further treatments. At nib, we provide health insurance that’s easy to understand, simple to use and flexible. So, if you’re ready to help your community live happier, healthier lives, we’re ready to work with you. He aha te mea nui o te ao? He tangata, he tangata, he tangata. Since 2018, nib New Zealand (nib) has partnered with Auckland hapū Ngāti Whātua Ōrākei, to support positive health outcomes for their registered hapū members. Rob Hennin, nib Chief Executive Officer (CEO) says that the partnership was born five years ago to help break down health barriers for Māori and support greater access to care. “At nib, the philosophy of hauora is at the centre of our partnerships with rōpū Māori - fostering connections founded on shared values, a commitment to health and wellbeing, and a dedication to improving the lives of their communities,” he said. Through the partnership, nib provides a health insurance scheme, available to all hapū registered members as part of their Toi Ora programme. “Co-designed with Ngāti Whātua Ōrākei, the scheme includes cover for surgical and non-surgical hospitalisation, specialist consultations, diagnostic procedures, and assistance with everyday health expenses like GP visits, dental care and physiotherapy.” “We’ve also worked hard for a “claims-free experience”, so the majority of members don’t need to worry about paying before claiming, which has previously been a barrier to care,” Mr Hennin said. nib has also partnered with the hapū to develop new health management programs for eligible members and additional benefits for traditional Māori treatment such as Rongoā Māori, to support better health and wellbeing outcomes for their whanau. “This is the first time Rongoā Māori medicine has been included in a nib policy. It includes mirimiri, karakia and traditional plant-based medicines,” Mr Hennin said. Katrina’s Story - support when she needed it most When Ngāti Whātua Ōrākei member, Katrina* was diagnosed with a brain aneurysm, she wasn’t sure where to turn. We connected her with our experienced Wellness Coach and registered nurse Rebekka, who helped her with the next stages of her healthcare journey, offering ongoing personalised support. Katrina was extremely grateful that her nib cover meant she could access treatment for her brain aneurysm, and she also had someone by her side every step of the way to help her reach her health and wellness goals. “[Rebekka’s] been really knowledgeable. She’s guided me through the whole experience with my health. I would not have done it without her.” For many people who suddenly find themselves at a crossroads with their health, navigating the health system and understanding their treatment options can feel daunting. We’re proud that we can empower members, like Katrina, to take control of their health and wellbeing by providing helpful tools and resources. “We’re going on five years supporting Ngāti Whātua Ōrākei and we’re thrilled to continue to provide accessible healthcare for their registered hapū members. We’ve seen first hand the benefits of partnering with iwi and we’re eager to continue to forge new connections to empower Māori to take control of their health and wellbeing,” says Hennin. * This testimonial reflects the individual experience of this nib customer. It has been edited in length to enable it to be used on certain media platforms. Empowering Māori health and wellbeing through iwi partnerships
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