94 | CONTRACTING QJB Roofing T T Karen Phelps Standards high, staff turnover low QJB Roofing specialises in commercial projects, Ministry of Education work and high-end residential homes. “Clients can expect technical skill and knowledge, attention to detail, problem-solving skills, a strong work ethic, good communication and a focus on safety and we plan to keep on enhancing our offering.” Auckland-based QJB Roofing has continued to thrive, despite current challenging economic conditions for the building industry, through a business model centred on cultivating lasting client relationships. “Most of our regular customers, we have been doing their work for well over a decade,” says Quinton Beatty, owner of QJB Roofing. “We aim to build long-term relationships and deliver a great service.” With over 25 years of experience, QJB Roofing specialises in commercial projects, Ministry of Education work and high-end residential homes throughout the greater Auckland area and Hamilton. The company’s commitment to quality control is evident in its rigorous inspection process. “Myself or our operations manager check out each job after it’s completed to ensure quality is high,” says Quinton. This dedication to excellence was demonstrated in a recent project for Papatoetoe Central School, where the team removed approximately 3000sqm of concrete tile roofing and replaced it with Colorsteel during the Christmas holiday break. “It was a pretty tight time frame, but we managed to deliver on time,” says Quinton. Another recent project showcased the company’s technical expertise – a high-end house in Miranda for client NZ Building Developments, featuring intricate wall cladding and custom-made flashing details. Behind the scenes, QJB Roofing operates as a family business, with Quinton’s wife, Kelly, the office administrator. The company’s strong internal culture is reflected in its low staff turnover, with long-term employee Gage Thompson having worked there for 20 years. In recognition of his contribution, Gage has recently been promoted to operations manager and acquired a small shareholding in the business. “The fact our staff stick around indicates QJB Roofing is a great company to work for. We try and provide good work conditions and facilitate a strong team culture as well as rewarding employees and making sure they feel valued,” explains Quinton. All staff at QJB Roofing are either fully qualified, or undertaking roofing apprenticeships, ensuring high standards across all projects. The company’s comprehensive service includes consultation, on-site inspections, installation and clean-up, with workmanship guarantees and full product warranties. QJB Roofing meets or exceeds the New Zealand Building Code requirements on every project, and provides obligation-free quotes and straightforward advice. Quinton says steady workflow has been maintained lately with the company’s reputation securing it pre-booked Ministry of Education work for school holiday periods throughout the year, providing stability in an otherwise fluctuating market. “Most of our work is repeat, or by referral, which speaks highly of the job we do and the service we provide,” says Quinton. He says QJB Roofing plans to expand its service offerings, while maintaining its reputation for quality. With Gage set to take on day-to-day operations at some point, the company aims to bring more services in-house, including scaffolding and temporary fencing, to streamline project delivery. “From QJB, clients can expect technical skill and knowledge, attention to detail, problem-solving skills, a strong work ethic, good communication and a focus on safety and we plan to keep on enhancing our offering.” GUTTER & SPOUTING SPECIALISTS Rainaway is New Zealand’s premier spouting, gutter and fascia company. With an extensive range of products and services, we are here to ensure that water runs through your gutter, not your home. Proudly supporting QJB Roofing 0800 50 50 52 www.rainaway.co.nz
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