14 | WESTPAC AUCKLAND BUSINESS AWARDS Re:Vision Laser & Cataract Eye surgery with some fun to boot Patients and staff give Re:Vision Laser & Cataract the thumbs up. Sue Russell It seems like a logical place to start the conversation with Dr Trevor Gray, founder of leading Auckland vision correction practice Re:Vision Laser & Cataract, with the question ‘Why is everyone in the photo wearing red shoes?’ “We wanted to show our patients that while we’re in the seriously important business of providing them with life-enhancing laser & cataract procedures, we’re also about having some fun, living the culture of being together to provide them with the very best care in a spirit of family,” Trevor explains. Along with Trevor, fellow laser and cataract eye surgeon Dr Mo Ziaei lead a team of 25 staff, including Ophthalmic technicians, theatre staff, a dedicated patient care team, administrative and support staff. Trevor describes his colleague surgeon as an extremely gifted surgeon. “He has these natural skills under a microscope with exceptional steadiness and handeye co-ordination.” Trevor first met Mo as a post-graduate Fellowship trainee in Auckland, having completed his ophthalmology training at the most prestigious eye hospital in London. Recognising Dr Mo’s exceptional skills, Trevor offered Mo a partnership in the fledgling boutique Re:Vision clinic and surgery centre. Mo leapt at the opportunity. And testament to the fact that the practice is delivering what patients want can be seen in its year on year growth of between 25-35%. “Despite Covid and all the lockdowns we have continued to grow and I put that down to our very special family of like-minded professionals, each contributing to delivering excellent patient care, experience and outcomes. Just have a look at our Google Reviews and you will see that we are offering something special at Re:Vision.” The boutique medical practice is located in Sylvia Park, Mt Wellington. When Trevor established the centre he put considerable thought into its look and feel, understanding that it is normal for patients to feel somewhat stressed. “From the first consultation, our aim is to provide the best communication, answer every question, explain every option and process, so our patients feel empowered. “We also have wonderful feedback on our website from former patients who have experienced the level of care we offer. They know they are the most important person in the process.” Equipped with the latest in laser and cataract vision corrective technologies there’s a feel like going to a day-spa for patients and that’s just how Trevor and his colleagues want it to be. The culture is best explained through Re:Vision’s moto ‘WE:CARE’ – Wickedly Enthusiastic, Compassionate, Accountable, Respectful and Excellence. This year, in a fitting way to celebrate the journey-to-date, Re:Vision was named a finalist in all three of the categories they entered for the Westpac Auckland Business Awards – Central: Best Emerging Business, Best Customer Service and Best Community Service. Trevor is especially proud of the fact that of 1000+ applicants in the competition Re:Vision was one of only seven businesses selected as finalists in these categories. Giving back is an important expression of the culture, demonstrated through a strong philanthropic impulse, expressed in Re:Vision’s engagement with ARCH, Aotearoa Charitable Hospital, bringing corrective eye surgery within reach of those who would not be able to afford it. “We provide pro-bono or free cataract surgery and for the last five years we offer this to two patients each month. It is a great way to look after our community.” Trevor, Mo and the team also provide free laser vision correction for tetraplegics, who would naturally struggle to put glasses on. Patients are often those who have suffered severe neck trauma resulting in loss of movement. “For these people what we give them is the gift of good sight and it means the world to them.” Summing up his relationship to the profession and its impact on the world Trevor knows that no other branch of medicine has such an impact on a person’s life than to have their eye-sight improved. “There’s nothing else in medicine that changes a patient’s life in such a profound way for the better, and it all kicks in painlessly overnight. “The day after surgery, is a whole new better world” In everything we do, we believe in enabling the medical profession to give the best possible patient and staff experience. We do this by listening and understanding the brief, active client engagement throughout the whole journey, applying critical thinking and attention to detail. Your project is designed and delivered using a proven process where time, cost and quality remain connected. We Design + Fit Healthcare Spaces. Experience the Difference. (09) 271 2117 or 0800 68 69 00 | sales@focusplan.co.nz | 106 St Georges Bay Rd, Parnell, Auckland | www.focusplan.co.nz
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