118 | PROPERTY Aspire Property Management T T Karen Phelps Core values underpin firm’s success Aspire concentrates solely on property management. T T to page 120 Aspire Property Management has been placed among the top three finalists in the 2024 2degrees Auckland Business wards under the ‘People’s Choice Award’ category, reflecting its commitment to exceptional customer service and innovative property-management solutions. Founded in 2012, the Takapuna-based company has transformed the property- management landscape in New Zealand through its dedicated focus on customer satisfaction and technological innovation. “After returning from working in property in the UK, I saw a gap in the market in New Zealand for a proactive, customer-focused and tech-savvy property management company,” says founder and managing director Mike Atkinson. With a current Google review score of 4.9 from 311 reviews, making it the highest-rated property manager in New Zealand, the company has grown from managing a single property in 2012 to overseeing 950 properties. Unlike traditional real estate agencies that combine property sales with management services, Aspire concentrates solely on property management. “We focus entirely on property management and being the best in the business. Our customers know how important they are to us, for without them we have no business,” explains Mike. Growth Maintenance has developed a unique approach to reducing long-term costs associated with tree and garden maintenance, which has proved popular with clients. "When we approach a property, we're not just thinking about the immediate task. We're considering long-term sustainability and how tominimise future maintenance requirements," explains Nic Oikama, co-owner and operations manager and former Department of Conservation weed control o icer. "Having dealt with vegetation management on a per-hectare basis, we bring a unique perspective to urban property maintenance." "We've taken the audited contract practices typically reserved for large-scale commercial operations and adapted them for the private sector," adds other owner Mike Power who has a background in large scale audited contract work and brings this knowledge and experience to Growth Maintenance. "This allows us to deliver exceptional value while maintaining the highest standards of service." Established over 15 years ago, the Auckland company's client list includes prominent names such as Aspire Property Management, with services spanning arboriculture, gardenmaintenance, and comprehensive grounds maintenance planning. It specialises in transforming outdoor spaces while signi icantly reducing ongoingmaintenance costs through strategic planning and e icient operations. "Every aspect of our operation is optimised for e iciency, fromdaily tool sharpening to implementing professional Contributing to a greener Auckland maintenance protocols. This attention to detail directly translates to cost savings for our clients,” says Mike. Mike and Nic say that another things that sets Growth Maintenance apart is its comprehensive service o ering. It provides specialised arborist services, including emergency tree care and precision pruning, alongside regular gardenmaintenance and hedge trimming. The company's proactive maintenance model has proved particularly successful in preventing unexpected expenses. "Properties under our care bene it from our preventative approach," says Nic. "By identifying and addressing potential issues early, we help our clients avoid costly reactive maintenance." The company's environmental credentials are equally impressive. It actively supports local vegetation regeneration initiatives through partnerships with organisations like Trees That Count. "Our goal isn't just tomaintain properties; it's to contribute to a greener Auckland," says Mike. "We're implementing sustainable practices that bene it both our clients and the wider community." Both Mike and Nic say that Growth Maintenance will continue to expand its services while maintaining its core focus on delivering an e icient, proactive and sustainable service, o ering solutions that appeal to both individual homeowners and corporate clients. “Our goal is tomeet or exceed expectations,” says Mike. “We strive to deliver excellent results so that every client is completely satis ied with our services.” Reduce Your Property Ownership Costs with Expert Tree & Garden Care. At Growth Maintenance, we specialise in transforming and maintaining your outdoor spaces with professional tree and garden services that not only enhance the aesthetic appeal of your property but also significantly increase its value. Our mission is to lower the maintenance costs associated with trees, hedges, and gardens for property managers, investors, and private homeowners. Proudly supporting Aspire Property Management 09 281 0120 service@growthmaintenance.nz Suite 8a/43a, Linwood Ave, Mt. Albert, Auckland 1025 Arboriculture Garden Maintenance Hedge Maintenance Maintenance Planning
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