| 49 T T Karen Phelps A ten year milestone Civtec has become an award-winning company recognised in the Deloitte Fast 50, Westpac Waikato Business Awards and Safest Place to Work Awards. Civtec Limited: 10th Anniversary REGIONAL DEVELOPMENT Really cool humans, doing really great stuff and serving our community is what Civtec prides itself on, says Renae Smart who founded the company with husband Shane in 2014. A New Zealand owned and operated infrastructure construction company, Civtec specialises in the end-to-end delivery of telecommunications networks along with civil and utilities infrastructure. As Civtec celebrates its tenth anniversary Renae says its success has been built on a mantra of ensuring clients and customers receive the best possible service. “We improve peoples lives through the connections we make, linking communities with the world around them and to critical services such as energy and water. We deliver improvement through connection,” she says. “Civtec’s partnerships with clients are built on mutual goals, values and trusted relationships.” Shane, a civil engineer, and Renae, who had a background in IT and business consulting, started their company to offer them a more flexible family life as the ultrafast fibre broadband roll out was happening around New Zealand. But Civtec grew quickly and today employs a team of around 300 across branches in Waikato, Bay of Plenty, Taranaki, Taupo and Christchurch. “We joke that Civtec became our third child,” says Renae with a laugh. “While we are good at putting things underground, it is how we approach the end to end service that really makes us special” says Renae with a smile. “We have a great team who have a lot of skill and experience over multiple utility areas and that’s what’s given us the opportunity to really grow.” When coupled with its strong foundation of modern equipment, Civtec has become an award-winning company recognised in the Deloitte Fast 50, Westpac Waikato Business Awards and Safest Place to Work Awards. Renae says a real highlight over the past ten years has been watching individuals in its team grow and succeed. “We’ve had a lot of people join us and go on to progress their careers with Civtec or have taken on other great roles in the industry and that’s something we’re really proud of.” Renae says there is pride in the fact that Civtec prioritised its team and community through tough times such as the COVID-19 pandemic and the resulting economic situation that came afterwards: “We’ve looked after our team all the way through, and our team has looked after each other as well.” She says the national growth of Civtec is recognition of the work it does and the fresh perspective it’s brought to the industry in general. “We have changed our approach to delivery in certain ways that has really benefited our team, customers and community. For example we’ve partnered with our clients in different ways, so rather than a traditional transactional way of doing business we have moved to a more relationship-based model. It’s about doing things in a way that’s focused on outcomes and as a result is not only more efficient but more empowering for our team.” As an example, with regards to telecommunication projects Civtec has come up with different delivery models. “We have methods that do not need our team to access the home multiple times, we aim to reduce hassle or doing work in a different order so the person customer doesn’t need to take time off work and be at home. We’ve turned things on their head to make sure our customer has a great experience with us.” Renae says another real source of pride is the impact its work has on the community, such as bringing communication networks to towns or suburbs that didn’t have them before: “Installing fibre for a customer means they can work from home, educate their kids and talk to family member overseas. So, it’s pretty empowering and game changing for individuals in a number of different ways,” she says. “Civtec is all about collaboration and innovation. At Civtec we work hard to be good at the things we do today as well as the things required for the future.” Civtec's Trusted Fleet Solutions Provider! Congratulations on 10 Years Civtec Estate Planning and administration Trusts Property Corporate and Commercial Succession Now that’s probably something you’ve never heard a lawyer say. We listen more than we talk. Level 3, South Bloc, 19 Knox Street, Hamilton (07) 838 3333 reception@eth.co.nz Proud partners to Civtec Limited 0800 30 30 90 www.abequipment.co.nz EQUIPPED TO DO MORE HDD EQUIPMENT from AB EQUIPMENT
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