| 7 T T Karen Phelps Tailoring insurance for individual businesses Through its work with Auckland Business Chamber, Clarity Insurance Brokers has also been able to negotiate premium savings for members. Auckland Chamber - Clarity Insurance REGIONAL DEVELOPMENT Clarity Insurance Brokers is positioning itself as a distinctive force within Auckland’s business community through its close partnership with Auckland Business Chamber and its tailored, industry-led approach to insurance. Founded by directors Chris Bull and Jason Harkness, Clarity Insurance Brokers was launched during Covid with a clear purpose. “We started the business because we wanted to put clients first,” says Chris. “We had both come from large corporate brokerages and could see that many businesses were being forced into generic cover that didn’t reflect their actual risk.” That philosophy has shaped the way it works with Chamber members. Rather than taking a one-size-fits-all approach, it invests time upfront in understanding how different members operate. “The Chamber has a wide cross-section of members, so it makes sense to respond in a more individualised way,” explains Jason Harkness. “We focus on understanding what makes a business or an industry unique before recommending cover.” “As the Chamber has been having its own form of innovation around internal technology, they are also getting better data on members and their needs,” says Chris. “This means we can now take a segmentation type approach and are looking forward to providing some more specific solutions to Auckland Business Chamber members.” Through its work with Auckland Business Chamber, Clarity Insurance Brokers has also been able to negotiate premium savings for members. “By working with a handful of insurers and leveraging the size of the Chamber membership we are often achieving savings of 25 to 35 per cent below standard market rates,” says Chris. A key differentiator is Clarity Insurance Brokers’ development of bespoke insurance schemes for specific industries. This process often involves bringing together small, medium and large operators within a sector to run risk profile workshops. “We sit down with operators and identify what is normally covered by general insurance then look at the risks that are unique to that industry,” says Jason. “From there we build tailored endorsements and options that genuinely fit.” These schemes are then taken to multiple insurers allowing it to leverage collective buying power. When insurers can see a well-structured group with a clear risk profile, it opens the door to broader cover and better pricing,” says Chris. oth Jason and Chris say Clarity Insurance Brokers places strong emphasis on proactive service and ongoing engagement. “If you are not having a proactive experience with your broker, you are not having a good insurance broking experience,” says Jason. “We regularly check in with clients and have detailed risk discussions so there are no surprises.” That proactive approach was particularly evident during recent severe weather events. “Our team contacted all clients in affected regions to see if they needed help,” says Chris. “That kind of reach-out is critical when businesses are under pressure.” It also works with a network of specialist partners to support Chamber members beyond insurance alone. These include quantity surveyors who provide accurate building replacement valuations and a law firm that offers clients an hour of free legal advice per event. “It means clients can get informed advice early and make better decisions,” says Jason. Backed by Insurance Advisernet New Zealand, Jason and Chris say that Clarity Insurance Brokers combines local insight with national strength, providing clients with a rare balance of personal service, specialist expertise and collective buying power. UNRIVALLED IT & CYBER PROTECTION Managed Services Cyber Certification IT Consultancy EVO-ELITE PACKAGE Unlimited Assistance Microsoft 365 Suite Email, Cloud Storage & Workstation Backup End User Security Awareness Training & Protection Managed Security Operations Centre (SOC) Managed Internet Connection for Office CYBER CERTIFICATION Partnered with Clarity Insurance, Gold Certification, Reduced Premiums Call us on: (09) 242 3861 Visit us at: evolutiontechnology.co.nz 420+ 130 19,000 rooms built happy families sqm of floor space created Build Your VisionWith Keola Auckland’s award-winning construction management team! From multi-unit residential and commercial builds to education facilities and architectural homes, we manage every project with precision, innovation and real care. ’ , , 09 627 7124 info@keola.co.nz keola.co.nz
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