OneRoom: Bringing people together when it matters most. No sector of society has been more impacted by the restrictions COVID 19 brought than funeral providers and associated services. When the Prime Minister announced that New Zealand would essentially shut down, for all but essential services at 11.59pm on 25 March 2020, the normal practice of attending a funeral or memorial service was profoundly changed. The impact restrictions placed on attending funerals has continued through all of 2021, creating an overwhelming need for technology that o ers trustworthy solutions to this dilemma. David Lutterman, the CEO of OneRoom, knew exactly what those early days adjusting to restrictions meant, with demand for the company’s cloud-based streaming services soaring. Put simply, OneRoom brings people together through the application of streaming technology, allowing those who cannot attend in person, an opportunity to be part of this signi icant moment. “We remember just how heart-breaking it was for families to be caught in this nightmare, beyond their control. In the very early days many families lost the opportunity to commemorate a person’s life altogether. The impact on those people will play out for a very long time.” Growing concern for the mental health of those who simply ‘closed-down’ and didn’t have the chance to commemorate a life, led the team at OneRoom to pull out all stops in o ering their services to Funeral Directors and Celebrants. Just as much, Dave knew that it was essential to o er the viewer online support during this stressful time. “We were there if anyone wanting to watch the funeral was having problems connecting in. Just trying to make a di icult time as easy as possible and for them to feel a part of what was unfolding and to begin the grieving process.” While OneRoom has enabled so many during this tough time to ind solace in watching a funeral streamed in real time, it also o ers them the opportunity to watch the service recording later. “We keep all funerals available for general viewing to those signed in for three months and for the family, we actually never delete a funeral. If they want it later, we can ind it for them.” In fact, Dave says this ability to watch at a ‘more suitable’ time is profoundly important. “Often in the moment, swept up with what is happening at the service and in grief, people don’t really take everything in. With OneRoom, they can revisit the funeral time and time again; that in itself is often the beginning of an acceptance and a healing process.” Dave acknowledges the professionalism and integrity of Funeral Directors and OneRoom works hard to re lect these same values while making their job a little easier. “They have so much to attend to, with caring for the family’s wishes, the compliance and all under time pressure, so we see ourselves as a real partner, working with the same integrity, empathy and professionalism in creating the very best possible experience for the family saying good-bye.” All your questions about OneRoom and its many services and capabilities can be answered on their website: www.oneroomstreaming.com REMEMBER TOGETHER There are reasons why we may be forced to miss the funeral of a loved one. But now there is a way to be there, whatever our circumstance. To remember, together. www.oneroomstreaming.com | 0800 001 101 | david@oneroomstreaming.com
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