6 | Giving pets the best in care The practice offers a full suite of services utilising the latest in diagnostic technology. T TSue Russell “We’re all driven by a desire to offer pets and their owners every possible support. We’re all pet owners ourselves and know how strong the bond is. When something isn’t right, we understand how upsetting this can be for clients and endeavour to do the absolute best for the pet.” REGIONAL DEVELOPMENT Barrowman Goodman Vets Driven by the aspiration to offer clients’ pets the very best in diagnostic and treatment technologies, David Barrowman and Anna Goodman established their veterinarian practice in Rotorua in 2020. “We had been colleagues in another clinic and were keen to develop a practice that had modern, advanced equipment and the capability to provide the next level of veterinary care for our clients in Rotorua,” says Anna. Today, six years since forming, Barrowman Goodman Vets has grown in scale to a team of 10, including four experienced veterinarians, four veterinary nurses and two receptionists, a size both Anna and fellow veterinarian Dr Jules Condie believe works well. And this year has marked a special moment — being nominated as one of five finalists in the NZME People’s Choice Award at the Rotorua Business Awards. Both Anna and Jules say they’re delighted to have received this recognition. “It’s a reflection on the whole team and we’re very proud of this nomination.,” Anna says. “As a team we all contribute our skills and experiences into the mix and having different areas of special interests means we can work up patients for multiple issues under one roof together. Patients may require an ultrasound, then a follow up endoscopy or orthopaedic procedure that can be completed at the same visit,” Anna says. From the word go, the drive to ensure the latest equipment, including digital X-rays, specialised dental diagnostic tools, ultrasound, echocardiography and, more recently, endoscopic and laparoscopic technologies have been the focus. It means today the practice can offer a full suite of services. “This year we have also invested in an anaesthetic ventilator to make anaesthesia for our patients as safe as possible. “We have so many modalities available that we also receive referrals from other veterinarians to assess and treat animals. Those referrals can come from around the North Island, so as a result we have a much wider family of clients that a typical clinic would,” says Jules. These days David attends the clinic three days a week and has a special interest in all aspects of surgery epecially orthopaedics. He has for many years visited Niue as a volunteer with The Rock Vets — a charity formed to bring veterinary services to the island, as Niue doesn’t have a permanent clinic. Jules says that having four diploma qualified vet nurses has a massive impact on the quality of care. “They’re very capable and professional and key to the efficient running of the clinic. We also receive vet and nurse students on placements to learn under the nurse’s supervision. “We place a lot of emphasis on ongoing professional development for all our staff, as new tools and procedures evolve.” Asked what makes the business tick, both Jules and Anna agree it comes down to a really strong team. Life at times in a practice can be challenging and with an attitude of very much supporting each other, encouraging and stepping in when called on, the clinic is a vibrant, welcoming and very professional space. “We’re all driven by a desire to offer pets and their owners every possible support. We’re all pet owners ourselves and know how strong the bond is. “When something isn’t right, we understand how upsetting this can be for clients and endeavour to do the absolute best for the pet,” says Anna. Reflecting on the journey to date Anna and Jules both share how proud they are of what Barrowman Goodman Vets has evolved into. “It’s wonderful to have these facilities and this team who are all so dedicated to provide the very best care we can to our clients.”
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