| 69 “We provide a really great service to farmers and rural contractors, understanding how critical repair and upkeep of their tractors and machinery are to the success of their operation.” CONTRACTING All Truck Repairs/ All Tractor Repairs Huge Range Stocked to Suit Most Makes & Models BRAKE & CLUTCH PARTS FROM AROUND THE WORLD L a m b e r t s A u t o m o t i v e Since 1947 BRAKE DRUMS AND DISCS EXCHANGE RECO CALIPERS BRAKE PADS • BUS • TRUCK • TRAILER • BRAKE DRUMS & ROTORS • BRAKE LINING & DISC PADS www.lamco.co.nz 46 Water St, Whangarei | 0800 800 031 59C Ash Road, Wiri | 0800 347 272 parts@lamco.co.nz PROUD SPONSOR T T Sue Russell Expanded offering to meet demand The range of services extends to panel and paint repairs, CoF mechanical repairs, servicing, wheel alignments to CoF inspections. One Whangarei company intent on delivering the very best services to its customers is All Truck Repairs along with All Tractor Repairs, a recent expansion of business. All Truck Repairs was founded in 1998 by owner/operator Gary Crane. These days the business scale runs to just shy of 25 staff, across truck and tractor technicians, support and administration staff and now a Certificate of Fitness (CoF) lane has been added to the service offering. “We have a good mix of senior technicians and have been in the industry a long time. As such we’ve been responsible for providing apprenticeships and career pathways for youngsters wanting careers in the heavy automotive industry,” says Gary. The business’s building he designed and built was increased in size about 7 years ago, to close in more space for servicing vehicles. More recently a purpose-built CoF lane, also designed and built by Gary, has provided customers with an independent CoF option. “We’re independent operators and this is something our customers bringing in their vehicles for CoF’s appreciate. Whangarei CoFs deal with anything for testing that comes through the doors, including the older-aged motorhomes.” The CoF lane had been in planning for about 5 years. Gary says the deciding factor of the development was the fact that All Truck Repairs felt they weren’t providing the level of service they wanted for their clients. “By operating our own independent CoF certifying facility, we’re ensuring the highest possible standards of inspection are undertaken. It’s been a positive expansion of the business, the commercial and private truck and motor home owners have certainly responded positively to this additional service offering.” When a business holds a CoF licence to operate, it and its inspectors are audited on a regular basis by the NZ Transport Authority auditors to ensure the stringent systems set by NZTA are upheld. Rules are stringent and standards high when it comes to being a CoF inspector. “We are fortunate to have experienced, approachable CoF inspectors who will go the extra mile working with customers to explain the rules and regulations. Response from the market was immediate, as we can now offer a one-stop-shop which gives clients a continuity of service. The range of services extends to panel and paint repairs, CoF mechanical repairs, servicing, wheel alignments to CoF inspections. Deciding to invest and open All Tractor Repairs mid-May was a solid development for the business. This division operates as a mobile tractor repair and maintenance service and as soon as doors were open for business the demand came. “We can see the value it brings to rural Northland having this service up and running. We provide a really great service to farmers and rural contractors, understanding how critical repair and upkeep of their tractors and machinery are to the success of their operation.” Award-winning tractor technician Bryce Dickson has the personality and the expertise that works very well with agricultural clients and their servicing needs. “While John Deere is his area of expertise, Bryce can service and maintain a diverse brand range of tractors. He knows how important it is that tractor down-time is minimised and he can prioritise work to ensure those most critically in need are responded to in very good time-frames.” It’s Gary’s belief that it comes down to delivering the same standard of service every time, being reliable, communicating well and just getting on with it, alongside doing a good job for a fair price. “All in all, if you pardon the pun, All Truck and All Tractor Repairs, including Whangarei CoF’s business group is in a very positive position,” Gary says.
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