| 51 ‘Microchipping’ a penguin. RURAL SERVICES » Holistic Vets Kindness, caring and respect • from page 50 Holistic Vets’ approach is well received by its clients and the practice attracts clients from all around New Zealand and even internationally. Word of mouth, internet searches, and various media including the 2015 tv series M.A.D Vets 24/7, have put Holistic Vets on the international stage. The nalist status Holistic Vets achieved in the Social Enterprise category was facilitated by the practice’s running of charity ARRC Wildlife Trust, which takes in and cares for more than 800 birds and wildlife every year. Holistic Vets took out its Tauranga Business Award shortly after Liza had been badly mauled at work by an uncontrolled dog with an unrepentant owner. She even made her award presentation the day after surgery to x her broken arm with screws and a plate. “It was really good for our team to have this positive experience after that trauma.” The incident has taken Holistic Vets on an interesting journey as the team comes to understand that while it wants to make a difference in this world, it doesn’t have to accept being treated badly. “There is a lot of bullying and harassment that goes on out there, and we have changed our approach. We are not accepting nasty clients any more.” “When it comes to getting to the root of the problem, we use complementary therapies as well as the traditional. That way we can make sure we have done everything we possibly can to improve the health and well-being of our patients and their humans. This ensures client satisfaction and also job satisfaction.” MY DULL COAT IS SO LAST SEASON WE MAKE A FOOD FOR THAT.TM Dull coat? Itchy skin? It might be their food. For every pet, there’s a nutrient-packed GO! SOLUTIONS recipe that’s just right. Visit www.healthypetfoods.co.nz for more information
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