12 | ‘Best of both worlds’ Booth’s is investing heavily in a fleet replacement programme that will see one hundred and twenty new trucks come into the South Island. T T from page 10 Booth’s Logistics REGIONAL DEVELOPMENT Proud to support Booths Logistics with their mechanical and servicing needs − All makes, all models 6 Brydone Rd, Hornby | 03 348 8138 | john@mctr.co.nz COMMERCIAL TRANSPORT SPARES Extensive range. Rapid delivery. We think transport • Suspension spares • Trailer axle spares • Brake components • Driveline equipment • Compressors • Air braking systems • EBS braking systems • Electrical components • Exhaust products • Vehicle accessories • Steering parts • Fittings Commercial Transport Spares 86 Otaki Street, Dunedin Ph. 03 260 8000 Fp. 0800 287 583 Web. www.ctsltd.co.nz T T Top team - page 13 “We are now one family and South Island customers will continue to receive the same good service ...” Dallas has recently relocated from Palmerston North down to Christchurch to learn from the South Island operation. He says Booth’s inherited many positive practices that can be applied in the north, while some practices from the north can be brought down south, resulting in a ‘best of both worlds’ national transport network. “Largely, we could not have wished for a better fit between the two businesses in terms of making things happen. We wanted to acquire a company that had the same culture and values as we had and we definitely got that with Summerland, which always found a way to get things done. “We are now one family and South Island customers will continue to receive the same good service from the people who were in the Summerland business. We’re investing heavily in fleet and have an extensive replacement programme over the next two years that will see one hundred and twenty new trucks come into the South Island, which our customers will get the benefit of. With that fleet modernisation, our company image and brand will continue to grow. “One of the big things for the South Island customers is that pre-acquisition they might have had to use another carrier to get their product from say, Christchurch to Auckland. Now they can have a streamlined service with one carrier who can take their product throughout the country, and that applies to our North Island customers too.” A Palmy boy born and bred, Dallas watched the business develop as he was growing up and says you could tell Booth’s were building something pretty special. “They genuinely believe in their people and doing right by their customers. One of the key points of difference for Booth’s is that it is a family-owned business. We’re a very lean organisation and that enables us to be quick decision makers. We’re very close to our customers and our people. We have a unique culture that sets us apart. “Our attitude is everything. From the moment the phone is answered and the product is delivered customers will get one of our people who will make it all happen, and go that extra mile.” While Craig and Trevor Booth are no longer in the business on a day-to-day basis making operational decisions, they continue to set and guide the family standards and culture. “The recipe is pretty simple. Craig and Trevor know that if they attract good people around them, and empower the people they bring on board to help run the business by making good decisions, that is a strong recipe for success.”
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