| 49 Harcourts Four Seasons Rental property not a ‘hands-off investment’ Harcourts Four Seasons business owners, from left, Greg Roberts, Penny Lovell and James Twiss. T T Richard Loader REGIONAL DEVELOPMENT Under the leadership of Penny Lovell, Harcourts Four Seasons property management team in Rolleston has the experience to know what works in the complex word of rental properties, and the knowledge and confidence to help make a difference. “We often see landlords get into challenging positions that they didn’t expect to be in and we can help solve those problems,” says Harcourts Four Seasons Prinicipal Officer James Twiss. “We like the hard stuff, and to roll our sleeves up and help; that is one of our core drivers. Our success is underpinned by the team, who work in the area, and who understand the people that they meet day-today. That’s a really core strength of our entire business.” Part of the larger Four Seasons Realty 2017 Ltd, which also includes property management services in Belfast, Rangiora and Hanmer, the Rolleston branch has been operating for the last 10 years, and recently relocated from Hornby to Rolleston. With a rental portfolio that predominantly includes residential properties south of Christchurch city, including Hornby, Hei Hei, Hoon Hay and the Selwyn area, core customers include property investors, families and mum and dad property owners. James makes the point that a rental property is not a hands-off investment, and says there are a raft of small things that people just don’t appreciate until they are in the depths of an issue. “Because it is our core role, we’re even more focused on the landlord’s property than the landlord might be if they were doing it as a part-time/ sideline activity. We understand the intricacies required to manage rental properties effectively. “Amongst our expertise is having those hard conversations that many landlords don’t like to have with their tenants. What has been very prevalent, particularly over the last couple of years, is increases in rental, which have been reasonably strong. “Many landlords who manage their own property have ended up with tenants paying a rental well below market value. Landlords believe they have a good tenant, and they charge a lower rental accordingly, whereas there are still good tenants who are willing to pay the market price. We offer a service that takes the stress from the landlord for a small management fee.” James says quarterly inspections carried out by the property management team also ensures that pets or people living in the property, but not included in the tenancy agreement, are identified, along with any repair or maintenance requirements so that the asset does not lose value through its tenancy. “We maintain regular communication with our clients, and navigate the ever-changing and complex legislation on their behalf. “Healthy Homes, particularly, is an issue many landlords don’t effectively understand, and we support them in getting the property Healthy Homes Certified to ensure they are within the legal parameters for a rental home. The risk is on the landlord if it is noncompliant.” James says there have been cases where landlords managing their own property have sought support from the property management team when a matter is going through the tenancy tribunal. We can help the landlord navigate the process and generally take over the management of the property going forward. Unlock your property’s potential with our expert management. We handle tenant selection, rent collection, and maintenance to maximise your rental income. MINIMISE YOUR STRESS Let us manage the complexities of property care. With our dedicated team, you can relax knowing every detail is handled, allowing you to focus on what matters most. If you are looking for the best propertymanager, talk to our team today! MAXIMISE YOURRENTAL INCOME 027 543 1135 | 03 338 1138 fspm@harcourts.co.nz Four Seasons Realty Licensed Agent REAA 2008 � Budgets & feasibility � Design & Building Consents � In-house fit-out � Compliance Since 2011, Cubo specialises in all services related to interior fitouts and commercial spaces, New Zealand wide. Proudly supporting Harcourts Four Seasons 022 108 5630 russell@cuboprojects.com www.cuboprojects.com CONTACT RUSSELL HATCHER
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