03 348 3366 info@topa.co.nz LARGE ENOUGH TO DELIVER, SMALL ENOUGH TO CARE Led by two electrical inspectors, Topa Electrical has been working alongside Kevler Homes since 2014. Like Kevler Homes, they are passionate about what they do and always strive for quality. Topa Electrical is committed to delivering top quality work and exceptional service on schedule and within budget. “We share similar values and ways of working,” says Nancy Wang, Topa Electrical Operations Manager. “We have developed processes and systems to make sure we deliver what is promised and achieve or exceed customer expectations.” On every new Kevler Homes project, Topa Electrical provides an easy-to-understand electrical plan. Cusomers are kept in the loop and consulted throughout the design, consent and even after-consent phases. For Topa, customer engagement is a key part of the process and how they operate. “A core part of our service is to provide education so people can make informed choices. We feel it is important to invest that time with customers so that everything is right. We invite customers to our showroom and workshop so they can see and understand what they are getting from our team when working with us. At the same time, we work with them to show different options and ideas, along with various products. It is a very personalised approach, because we recognise that what we provide will have a big in uence on their lived experience – both from a safety and convenience perspective – because they will be using our products every day.” Topa’s showroom has examples of the latest smart home products and systems and offers new home buyers the option of choosing technology designed to make daily life a little easier. For example, appliances and devices can be integrated and controlled via your smart phone or turned off automatically once no-one is home. “Even a small level of automation, such as sensor lights for the garage, can add a lot of convenience. A smart home is also a lot more energy ef cient, but we appreciate that each individual customer will want something different and tailor solutions accordingly.” Topa Electrical, a Registered Master Builders’ Associate, is proud to honour the ‘Kevler Care’ three-year, post-build maintenance warranty. “It’s a big commitment, but we want to provide quality product and we stand by it. We’re always there along the way. If there is a fault or something goes wrong, we will be there within 24 hours.” Topa Electrical is always well-stocked with product to ensure they don’t hold up construction of your home. With today’s disrupted supply chains, Topa Electrical has increased its investment in stock-in-hand by 400%. In-house systems ensure the correct products in the right quantities are delivered to each new home build. It means hold-ups are minimised, allowing the build to proceed ef ciently. “Just like Kevler Homes, we are always looking at better ways of doing things to make the whole process as smooth as possible. It is how we have been able to grow from a small electrical company to a team of almost 20.” Topa Electrical is passionate about investment in the future and quality of the industry and is actively working as an Electrical Advisory Committee with SIT (Southern Institute of Technology) and its apprentice training programme. Topa Electrical - Delivering top quality, exceptional service, on schedule and within budget for over 10 years. www.topa.co.nz Working together, growing together • Top Quality Work • Exceptional Service • On Schedule • Within Budget Proudly supports Kevler Homes
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