114 | PROPERTY Ray White Hamilton Property Management Most painters promise a good job, we guarantee it. firstratefinish.co.nz 07 850 8106 | 027 273 4921 monty@ rstrate nish.co.nz NEW HOME | RENOVATION | RESIDENTIAL | COMMERCIAL T T Sue Russell Making a positive difference for landlords “We concentrate solely on the residential market and currently look after just over 2000 properties. The only way I’m able to manage a business of this scale is to engage great people in the company and to have strong values and systems we operate by.” For landlords, choosing a property manager means trusting someone with one of their most valuable assets. A proven record, clear communication and confidence in the service matter. These priorities underpin Online Rentals Ltd, trading as Ray White Hamilton Property Management, which has served property owners in Hamilton and the surrounding Waikato communities since 1999. Led by Managing Director Fraser Coombes, the company manages just over 2000 residential properties and consistently maintains an impressive 99% occupancy rate. With more than 940 Google reviews, it is Waikato’s most reviewed property management company. Online Rentals Ltd proudly manages the largest property management portfolio in the Ray White New Zealand network. Its recent recognition as a national finalist in Ray White’s large rent roll property management award category further reinforces the company’s established track record. For Fraser, these results come back to a clear purpose: to build wealth for everyday Kiwis through residential investment property. Many clients own a single rental property, purchased to help secure their financial future. Keeping that property occupied, maintaining its condition and providing attentive management can make a meaningful difference to their investment experience. “We concentrate solely on the residential market and currently look after just over 2000 properties. The only way I’m able to manage a business of this scale is to engage great people in the company and to have strong values and systems we operate by.” Fraser leads a team of 22, including 14 property managers, with more than 190 years of combined experience. That depth of knowledge supports owners through everyday tenancy matters and more complex situations. Each property manager looks after a dedicated portfolio, giving landlords and tenants a clear point of contact and an ongoing relationship with someone who understands the property. “The benefit of this is that for clients and for tenants, there’s a clear property manager relationship established.” The wider team provides additional support, sharing expertise and stepping in when a colleague is away. This structure combines personal accountability with the resources of an established property management business. For landlords considering a change, Fraser has introduced a 90-day money-back service guarantee. Owners who are not completely satisfied with the service during their first 90 days can receive a full refund of the management fees paid for that period. The guarantee gives owners an opportunity to experience the company’s service with added confidence, whether they are moving from another provider or engaging a professional property manager for the first time. After more than two decades serving local property investors, Ray White Hamilton Property Management continues to focus on the relationships and consistent performance that underpin long-term trust. Landlords considering a change are invited to contact Fraser and his team for a confidential discussion about their property and the process of moving its management. The company manages just over 2000 residential properties and consistently maintains an impressive 99% occupancy rate.
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