Business North November 2026

| 115 PROPERTY Ray White Hamilton Property Management Delivering pest eradication and control services to the industrial, commercial and residential markets requires an innate understanding of the challenges each sector presents. Couple this with an old-school understanding that success is achieved through a ‘roll-your-sleeves-up’ attitude, and the aspiration to always exceed clients expectations, and you have the building blocks of a highly successful business. Such is the case with Hamilton and Auckland-based Professional Pest Control, a family owned and operated company, making its mark by relentlessly raising the performance bar. “We’re entirely about inding real-time, practical and highly e ective solutions to pest control in any environment. We see every job as an opportunity to show-case our expertise and commitment to excellence and we never take our eye o the ball when it comes to delivering positive outcomes to our customers,” says Duncan Inness, who owns and operates PPC Auckland. Cousin Stuart Inness owns and operates PPC’s other base in Hamilton, with both entities operating independently. The Hamilton entity extends its reach to Rotorua and Tauranga, while PPC Auckland works across greater Auckland. In all, a team of seven are kept busy across both regions, with Duncan commenting that business has been very good. Servicing Property Management business’s such as Hamlton’s Ray White Property Management, is a core activity. This, Duncan says, demands attention to detail coupled with excellent responsiveness, service commitments PPC has focused time and resources into achieving. “We grade jobs with an urgency rating and we’ve introduced systems, including extensive use of AI technologies to ensure we deliver the best possible service, without losing the personal touch our customers value.” An enhanced digital environment is something Stuart and Duncan have been slowly progressing toward for the past seven or so years, with the aim to provide customers with a service level, second-to-none. “Slowly but surely our industry is working toward an AI methodology for pest control itself, That’s about working smarter, gleaning experiences, targetting the right pests in the right places at the right time. Some of the companies who supply us with baits and traps are similarly embrading AI. It’s certainly an exciting era we’re in.” There’s a strong cyclical low to business as the season’s deliver new pest management challenges. “We’re just transitioning toward a very busy period which is our domestic summer spray for crawling insects. I know we have the systems, capabilities and technologies to deliver all our customers e ective pest management solutions, so just give us a call and we’ll be there to deliver the result our customers want to see.” Understanding the Challenges Got a pest problem? Proudly Supporting Ray White Hamilton Property Management Call the experts. We're here to keep your property safe, healthy & pest-free Insect Control Fleas, ants, spiders & bed bugs and borers Rodent Control Commonly rats and mice Cockroach Control Fleas, ants, spiders & bed bugs and borers Flying Insect Control Commonly wasps, flies and crickets 021 271 4808 ppc@hnpl.net professionalpestcontrol.co.nz Its recent recognition as a national finalist in Ray White’s large rent roll property management award category further reinforces the company’s established track record.

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