10 | REGIONAL Optiplumb T T Kelly Deeks Outstanding service brings top award Duncan Leask of Optiplumb - the firm has built its name by prioritising communication, educating customers, and ensuring every interaction reflects the standards the business wants associated with the plumbing profession. T T to page 12 Five years after launching from a Hamilton home garage with little more than a ute, a toolbox, and a vision for doing things differently, Optiplumb has already reached the top of New Zealand’s plumbing industry. The Waikato business has been named the 2026 New Zealand Master Plumber of the Year, taking out the premier award at the New Zealand Plumbing Awards held on June 26. The accolade recognises outstanding achievement across workmanship, business performance, customer service, and leadership within the plumbing, gasfitting, and drainlaying sectors. For founder, Duncan Leask, the recognition is a significant milestone for a business built from the ground up around professionalism, quality, and respect. He says the award reflects the company’s unwavering focus on service, which has become a defining feature of Optiplumb’s reputation. “Service is the hardest part of the business because it changes all the time,” he says. “Expectations change, the landscape changes, and we work hard at adapting.” Optiplumb has built its name by prioritising communication, educating customers, and ensuring every interaction reflects the standards the business wants associated with the plumbing profession. Duncan says tradespeople are not always given the respect they deserve, but believes the industry has an opportunity to change that perception by setting higher standards. “If we want to be respected, we have to be respectful ourselves,” he says. 24 HOUR SERVICE | www.soel.co.nz Do It Once, Do It Right Your guarantee of excellence We do the same as all electricians, For electrical services you can trust and availability around the clock, Switched On Electrical is here to help! We are your 24/7 electricians dedicated to the highest standards of workmanship and safety in the greater Waikato area. 0800 DO IT ALL 36 48 255 ProudlysupportingOptiplumbLtd except we are better!! Waikato office: 07 834 6800 www.bakertillysr.nz Congratulations to Duncan and the team at Optiplumb on winning Master Plumber of the Year! A fantastic achievement and well-deserved recognition of expertise, hard work and commitment to excellence that has made Optiplumb’s service stand out above the rest. We’ve loved seeing Optiplumb grow, and we can’t wait to see what’s next. We’re here to help our clients achieve their ambitions. Council-Approved Wastewater Treatment, Engineered in NZ Our system is Kiwi ingenuity at its best. From residential homes and upgrades to custom commercial and rural plants, Ecocycle designs and manufactures wastewater treatment systems that are quiet, and built to meet council consent requirements — trusted by businesses and communities throughout New Zealand. NZ-owned and manufactured | 17 years in wastewater treatment
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